Data Flow Degradation - Messages Sent to Redox May Be Affected for Subset of Customers

Incident Report for Redox Engine

Resolved

This incident has been resolved.
Posted Jun 06, 2023 - 10:30 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 06, 2023 - 10:18 CDT

Investigating

Intermittent connectivity failures are causing data flow degradation for messages sent TO Redox - a subset of customers may see outbound queue buildup while we investigate/resolve this issue.
Posted Jun 06, 2023 - 10:00 CDT
This incident affected: VPN.