All Systems Operational

About This Site

During planned maintenance or downtime, system availability may deviate from normal, but message flow through Redox shouldn’t be impacted. In the rare case of disruption, most messages will queue and be delivered after downtime since we don’t manually pause queues during maintenance.

You shouldn’t need to do anything since a Redoxer is always on call during and after the maintenance window to make sure traffic flow is normal. But if needed, you can proactively monitor your queues after downtime.

API ? Operational
Dashboard ? Operational
redoxengine.com ? Operational
Engine Core ? Operational
Data Models ? Operational
Hosting Operational
Hosting Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
VPN ? Operational
Polling Operational
docs.redoxengine.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly Maintenance - February 2023 Feb 18, 2023 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 09:59 CST
Monthly Maintenance - March 2023 Mar 18, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:00 CST
Monthly Maintenance - April 2023 Apr 15, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:00 CST
Monthly Maintenance - May 2023 May 20, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:00 CST
Monthly Maintenance - June 2023 Jun 17, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:01 CST
Monthly Maintenance - July 2023 Jul 15, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:01 CST
Monthly Maintenance - August 2023 Aug 19, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:01 CST
Monthly Maintenance - September 2023 Sep 16, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:02 CST
Monthly Maintenance - October 2023 Oct 21, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:03 CST
Monthly Maintenance - November 2023 Nov 18, 2023 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:04 CST
Monthly Maintenance - December 2023 Dec 16, 2023 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:05 CST
Past Incidents
Jan 30, 2023

No incidents reported today.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Resolved - This incident has been resolved.
Jan 26, 10:48 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 26, 10:48 CST
Investigating - Some users are encountering an error trying to log into the Redox Dashboard with MFA (Authy.) We are investigating and will provide an update shortly. This is not affecting users who utilize SSO to log into the Dashboard.
Jan 26, 10:23 CST
Jan 25, 2023

No incidents reported.

Jan 24, 2023
Resolved - The incident has been resolved.
Jan 24, 15:08 CST
Monitoring - A fix has been implemented and we are monitoring the results. Log display is currently catching up, and we anticipate that all logs will be displaying in real time in the next few hours. An update will be posted when all logs are fully caught up to real time.
Jan 24, 11:22 CST
Update - We are continuing to work on a fix for this issue.
Jan 24, 10:10 CST
Identified - Log display in the dashboard is currently delayed for some users. Actual message processing is not impacted, but some logs may not be searchable in real-time. The issue has been identified and the team is working on a fix.
Jan 24, 08:35 CST
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023
Completed - The scheduled maintenance has been completed.
Jan 21, 04:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 02:30 CST
Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 12:37 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 13, 09:54 CST
Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.