All Systems Operational

About This Site

During planned maintenance or downtime, system availability may deviate from normal, but message flow through Redox shouldn’t be impacted. In the rare case of disruption, most messages will queue and be delivered after downtime since we don’t manually pause queues during maintenance.

You shouldn’t need to do anything since a Redoxer is always on call during and after the maintenance window to make sure traffic flow is normal. But if needed, you can proactively monitor your queues after downtime.

API ? Operational
Dashboard ? Operational
redoxengine.com ? Operational
Engine Core ? Operational
Data Models ? Operational
Hosting Operational
Hosting Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
VPN ? Operational
Polling Operational
docs.redoxengine.com ? Operational
Third Party Services Operational
Verato EMPI ? Operational
Science.IO Natural Language Processing ? Operational
IMO Codeset Normalization ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly Maintenance - April 2023 Apr 15, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:00 CST
Monthly Maintenance - May 2023 May 20, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:00 CST
Monthly Maintenance - June 2023 Jun 17, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:01 CST
Monthly Maintenance - July 2023 Jul 15, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:01 CST
Monthly Maintenance - August 2023 Aug 19, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:01 CST
Monthly Maintenance - September 2023 Sep 16, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:02 CST
Monthly Maintenance - October 2023 Oct 21, 2023 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:03 CST
Monthly Maintenance - November 2023 Nov 18, 2023 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:04 CST
Monthly Maintenance - December 2023 Dec 16, 2023 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2023 - 10:05 CST
Past Incidents
Mar 30, 2023

No incidents reported today.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023
Resolved - This incident has been resolved.
Mar 22, 12:58 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 22, 12:33 CDT
Investigating - We are currently investigating an issue where location queries for Carequality are taking longer than expected.
Mar 22, 12:12 CDT
Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023
Completed - The scheduled maintenance has been completed.
Mar 18, 04:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 02:30 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 13, 10:00 CST
Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.