All Systems Operational
About This Site
During planned maintenance or downtime, system availability may deviate from normal, but message flow through Redox shouldn’t be impacted. In the rare case of disruption, most messages will queue and be delivered after downtime since we don’t manually pause queues during maintenance.
You shouldn’t need to do anything since a Redoxer is always on call during and after the maintenance window to make sure traffic flow is normal. But if needed, you can proactively monitor your queues after downtime.
Traffic Processing
Operational
Logs (view/search)
Operational
Alerting
Operational
Dashboard Tools
Operational
Platform API
Operational
Developer Docs
Operational
Hosting
Operational
Hosting
Operational
AWS ec2-us-west-2
Operational
AWS ec2-us-west-1
Operational
AWS ec2-us-east-1
Operational
Third Party Services
Operational
Verato EMPI
Operational
IMO Codeset Normalization
Operational
Clinical Networks
Operational
RLS
Operational
Carequality
Operational
CommonWell
Operational
DirectTrust
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly Maintenance - August 2026 Aug 15, 2026 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:21 CST
Posted on Nov 24, 2025 - 17:21 CST
Monthly Maintenance - September 2026 Sep 19, 2026 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:22 CST
Posted on Nov 24, 2025 - 17:22 CST
Monthly Maintenance - October 2026 Oct 17, 2026 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:25 CST
Posted on Nov 24, 2025 - 17:25 CST
Monthly Maintenance - November 2026 Nov 21, 2026 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:26 CST
Posted on Nov 24, 2025 - 17:26 CST
Redox FHIR Sandbox Refresh Dec 1, 2026 08:00-16:00 CST
The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:38 CDT
Posted on Jun 17, 2024 - 08:38 CDT
Monthly Maintenance - December 2026 Dec 19, 2026 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:27 CST
Posted on Nov 24, 2025 - 17:27 CST