All Systems Operational
About This Site
Redox's Response to the Optum Cyber Event
During planned maintenance or downtime, system availability may deviate from normal, but message flow through Redox shouldn’t be impacted. In the rare case of disruption, most messages will queue and be delivered after downtime since we don’t manually pause queues during maintenance.
You shouldn’t need to do anything since a Redoxer is always on call during and after the maintenance window to make sure traffic flow is normal. But if needed, you can proactively monitor your queues after downtime.
API
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Operational
Dashboard
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Operational
redoxengine.com
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Operational
Engine Core
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Operational
Data Models
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Operational
Hosting
Operational
Hosting
Operational
AWS ec2-us-west-2
Operational
AWS ec2-us-west-1
Operational
AWS ec2-us-east-1
Operational
VPN
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Operational
Polling
Operational
docs.redoxengine.com
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Operational
ScienceIO ScienceIO API
Operational
Third Party Services
Operational
Verato EMPI
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Operational
IMO Codeset Normalization
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Operational
Carequality
Operational
RLS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Redox FHIR Sandbox Refresh Jun 1, 2025 08:00-16:00 CDT
The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:36 CDT
Posted on Jun 17, 2024 - 08:36 CDT
Monthly Maintenance - June 2025 Jun 21, 2025 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:24 CST
Posted on Jan 10, 2025 - 09:24 CST
Monthly Maintenance - July 2025 Jul 19, 2025 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:24 CST
Posted on Jan 10, 2025 - 09:24 CST
Monthly Maintenance - August 2025 Aug 16, 2025 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:25 CST
Posted on Jan 10, 2025 - 09:25 CST
Monthly Maintenance - September 2025 Sep 20, 2025 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:26 CST
Posted on Jan 10, 2025 - 09:26 CST
Monthly Maintenance - October 2025 Oct 18, 2025 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:26 CST
Posted on Jan 10, 2025 - 09:26 CST
Monthly Maintenance - November 2025 Nov 15, 2025 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:27 CST
Posted on Jan 10, 2025 - 09:27 CST
Redox FHIR Sandbox Refresh Dec 1, 2025 08:00-16:00 CST
The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:37 CDT
Posted on Jun 17, 2024 - 08:37 CDT
Redox FHIR Sandbox Refresh Jun 1, 2026 08:00-16:00 CDT
The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:37 CDT
Posted on Jun 17, 2024 - 08:37 CDT
Redox FHIR Sandbox Refresh Dec 1, 2026 08:00-16:00 CST
The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:38 CDT
Posted on Jun 17, 2024 - 08:38 CDT