All Systems Operational

About This Site

Redox's Response to the Optum Cyber Event

During planned maintenance or downtime, system availability may deviate from normal, but message flow through Redox shouldn’t be impacted. In the rare case of disruption, most messages will queue and be delivered after downtime since we don’t manually pause queues during maintenance.

You shouldn’t need to do anything since a Redoxer is always on call during and after the maintenance window to make sure traffic flow is normal. But if needed, you can proactively monitor your queues after downtime.

API ? Operational
Dashboard ? Operational
redoxengine.com ? Operational
Engine Core ? Operational
Data Models ? Operational
Hosting Operational
Hosting Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
VPN ? Operational
Polling Operational
docs.redoxengine.com ? Operational
ScienceIO ScienceIO API Operational
Third Party Services Operational
Verato EMPI ? Operational
IMO Codeset Normalization ? Operational
Carequality Operational
90 days ago
100.0 % uptime
Today
RLS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Monthly Maintenance - July 2024 Jul 20, 2024 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 05, 2024 - 08:57 CST
Monthly Maintenance - August 2024 Aug 17, 2024 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 05, 2024 - 08:57 CST
Monthly Maintenance - September 2024 Sep 21, 2024 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 05, 2024 - 08:57 CST
Monthly Maintenance - October 2024 Oct 19, 2024 02:30-04:30 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 05, 2024 - 09:05 CST
Monthly Maintenance - November 2024 Nov 16, 2024 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 05, 2024 - 09:06 CST
Monthly Maintenance - December 2024 Dec 21, 2024 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 05, 2024 - 09:06 CST
Past Incidents
Jun 16, 2024

No incidents reported today.

Jun 15, 2024
Completed - The scheduled maintenance has been completed.
Jun 15, 04:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 02:30 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 5, 08:56 CST
Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Resolved - This incident has been resolved.
Jun 12, 09:30 CDT
Investigating - We are investigating an issue impacting the visibility of Logs in the Redox Dashboard.

Message processing is not delayed at this time.

Jun 12, 08:11 CDT
Jun 11, 2024
Resolved - This incident has been resolved.
Jun 11, 14:54 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 14:49 CDT
Investigating - We are currently investigating this issue.
Jun 11, 14:29 CDT
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.