All Systems Operational

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Redox Engine status page

Uptime over the past 90 days. View historical uptime.
API ? Operational
Dashboard ? Operational
redoxengine.com ? Operational
Engine Core ? Operational
Data Models ? Operational
Hosting Operational
Hosting Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
VPN ? Operational
Polling Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Monthly Maintenance - February 2021 Feb 20, 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 4, 09:01 CST
Monthly Maintenance - March 2021 Mar 20, 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 4, 09:02 CST
Monthly Maintenance - April 2021 Apr 17, 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 4, 09:02 CST
Monthly Maintenance - May 2021 May 15, 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 4, 09:02 CST
Monthly Maintenance - June 2021 Jun 19, 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 4, 09:03 CST
Monthly Maintenance - July 2021 Jul 17, 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 4, 09:03 CST
Monthly Maintenance - August 2021 Aug 21, 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 4, 09:03 CST
Monthly Maintenance - September 2021 Sep 18, 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 4, 09:04 CST
Monthly Maintenance - October 2021 Oct 16, 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 4, 09:04 CST
Monthly Maintenance - November 2021 Nov 20, 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 4, 09:05 CST
Monthly Maintenance - December 2021 Dec 18, 02:30-04:30 CST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 4, 09:05 CST
Past Incidents
Jan 17, 2021

No incidents reported today.

Jan 16, 2021
Monthly Maintenance - January 2021
Completed - The scheduled maintenance has been completed.
Jan 16, 04:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 02:30 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 4, 09:00 CST
Jan 15, 2021
Dashboard Message/Transmission Logs and Full Text Search Delay
Resolved - This incident has been resolved.
Jan 15, 18:20 CST
Update - We've implemented a fix that has improved the loading of the message/transmission content.
Jan 15, 15:56 CST
Identified - The RedoxEngine message/transmission logs are having issues loading starting approximately 10:30 AM Central.
Message/Transmission processing is unaffected, and traffic is processing normally.

We're currently implementing a solution.

If you have any additional questions, please notify us at support@redoxengine.com.
Jan 15, 13:30 CST
Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021
Delayed Dashboard message processing
Resolved - This incident has been resolved.
Jan 11, 16:10 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 11, 15:14 CST
Identified - The issue has been identified and a fix is being implemented.
Jan 11, 14:24 CST
Investigating - The RedoxEngine message processing has fallen behind starting around 2:00 PM Central. This is only impacting a subset of our customers who will be notified directly. Our team is currently investigating the cause and working on a solution.

If you have any additional questions, please notify us at support@redoxengine.com.
Jan 11, 14:23 CST
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021
Dashboard Message/Transmission Logs and Full Text Search Delay
Resolved - This incident has been resolved.
Jan 6, 17:55 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 5, 08:55 CST
Identified - The issue has been identified and a fix is being implemented.
Jan 5, 08:45 CST
Investigating - The RedoxEngine message/transmission logs have fallen behind starting at approximately 7 AM Central.
Message/Transmission processing is unaffected, and traffic is processing normally.

We're currently investigating a solution.

If you have any additional questions, please notify us at support@redoxengine.com.
Jan 5, 08:37 CST
Jan 5, 2021
Jan 4, 2021
Dashboard Message/Transmission Logs and Full Text Search Delay
Resolved - This incident has been resolved.
Jan 4, 19:13 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 4, 18:43 CST
Identified - The RedoxEngine message/transmission logs have fallen behind starting at approximately 6:15 PM Central.
Message/Transmission processing is unaffected, and traffic is processing normally.

We're currently investigating a solution.

If you have any additional questions, please notify us at support@redoxengine.com.
Jan 4, 18:27 CST
Dashboard Transmission Logs and Full Text Search Delay
Resolved - This incident has been resolved.
Jan 4, 16:48 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 4, 16:36 CST
Identified - The issue has been identified and a fix is being implemented.
Jan 4, 16:19 CST
Investigating - The RedoxEngine transmission logs have fallen behind starting at approximately 3:45 PM Central.
Message/Transmission processing is unaffected, and traffic is processing normally.

We're currently investigating a solution.

If you have any additional questions, please notify us at support@redoxengine.com.
Jan 4, 16:04 CST
Jan 3, 2021

No incidents reported.

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