Unexpected Redox Engine Outage
Incident Report for Redox Engine
Resolved
The incident has been resolved. The engine is functional and all message traffic is being processed.
Posted Feb 12, 2020 - 04:28 CST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 12, 2020 - 03:41 CST
Update
We are the process of restoring service. At this time, the engine is partially active.
Posted Feb 12, 2020 - 03:22 CST
Identified
We have determined the cause of the issue and are working to implement a fix
Posted Feb 12, 2020 - 02:55 CST
Investigating
At approximately 1:30 AM CT, The RedoxEngine experienced an issue and is not able to process inbound messages. We are currently investigating. If you have any questions, call us at 608-216-2540 or support@redoxengine.com
Posted Feb 12, 2020 - 02:41 CST
This incident affected: Engine Core.
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