Traffic delayed and increased errors

Incident Report for Redox Engine

Resolved

Latency has now resolved and traffic is flowing as expected.
Posted May 29, 2025 - 12:34 CDT

Update

For most feeds we have seen resolved latency. We are continuing to monitor until we see latency fully resolved.
Posted May 29, 2025 - 11:52 CDT

Monitoring

We have implemented a fix and seen that error rates have returned to nominal levels. The message latency is starting to decline. We are continuing to monitor until latency fully resolves.
Posted May 29, 2025 - 11:14 CDT

Identified

We believe we have identified the root cause of the issue and are deploying a fix.
Posted May 29, 2025 - 10:37 CDT

Investigating

We are seeing a number of increased errors with our API and delayed messages of up to 30 minutes. We are currently investigating the issue.
Posted May 29, 2025 - 10:35 CDT
This incident affected: Engine Core.
← Current Status Powered by Atlassian Statuspage