Delayed Dashboard message/transmission logs

Incident Report for Redox Engine

Resolved

This incident has been resolved.

Posted Jan 14, 2020 - 21:00 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 14, 2020 - 20:30 CST

Update

The fix is still in the process of being implemented; we will provide an update when it is complete.

Posted Jan 14, 2020 - 14:10 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 14, 2020 - 11:36 CST

Investigating

The RedoxEngine message/transmission logs have fallen behind starting at 10:20 AM Central. Our team is currently investigating the cause and working on a solution.

Overall message traffic is unaffected.

If you have any additional questions, please notify us at support@redoxengine.com.

Posted Jan 14, 2020 - 10:48 CST

This incident affected: Dashboard.