Some Carequality documents are being returned as base64

Incident Report for Redox Engine

Resolved

This incident has been resolved.
Posted Jul 26, 2024 - 11:28 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 26, 2024 - 11:17 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 26, 2024 - 11:01 CDT

Investigating

We have identified an issue where some Carequality documents are being returned as base64 instead of XML. Our engineering team is working on a fix.
Posted Jul 26, 2024 - 10:43 CDT
This incident affected: Carequality.