VPN Traffic Degraded for Subset of Customers

Incident Report for Redox Engine

Resolved

This incident has been resolved.
Posted Nov 22, 2023 - 08:35 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 22, 2023 - 08:29 CST

Identified

We are currently investigating an issue affecting our VPN gateway, which has affected traffic for a subset of customers. You may receive alerts regarding messages not being delivered during this time.

Redox has identified the issue and is working on implementing a fix for this. Thank you for your patience.
Posted Nov 22, 2023 - 08:24 CST
This incident affected: VPN.
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