VPN connectivity issues for some connections

Incident Report for Redox Engine

Resolved

The connectivity issues have been resolved.

Posted Jan 17, 2024 - 02:50 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 17, 2024 - 02:20 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 17, 2024 - 02:01 CST

Update

We are continuing to investigate this issue.

Posted Jan 17, 2024 - 01:34 CST

Investigating

Connections sending MLLP traffic to 10.253.0.2 may be experiencing connectivity issues. We are investigating the issue and will post updates here as they become available.

Posted Jan 17, 2024 - 00:53 CST

This incident affected: VPN.