All Systems Operational

About This Site

Redox's Response to the Optum Cyber Event

During planned maintenance or downtime, system availability may deviate from normal, but message flow through Redox shouldn’t be impacted. In the rare case of disruption, most messages will queue and be delivered after downtime since we don’t manually pause queues during maintenance.

You shouldn’t need to do anything since a Redoxer is always on call during and after the maintenance window to make sure traffic flow is normal. But if needed, you can proactively monitor your queues after downtime.

API ? Operational
Dashboard ? Operational
redoxengine.com ? Operational
Engine Core ? Operational
Data Models ? Operational
Hosting Operational
Hosting Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
VPN ? Operational
Polling Operational
docs.redoxengine.com ? Operational
ScienceIO ScienceIO API Operational
Third Party Services Operational
Verato EMPI ? Operational
IMO Codeset Normalization ? Operational
Carequality Operational
90 days ago
100.0 % uptime
Today
RLS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Monthly Maintenance - April 2025 Apr 19, 2025 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:23 CST

Monthly Maintenance - May 2025 May 17, 2025 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:23 CST

Redox FHIR Sandbox Refresh Jun 1, 2025 08:00-16:00 CDT

The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:36 CDT

Monthly Maintenance - June 2025 Jun 21, 2025 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:24 CST

Monthly Maintenance - July 2025 Jul 19, 2025 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:24 CST

Monthly Maintenance - August 2025 Aug 16, 2025 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:25 CST

Monthly Maintenance - September 2025 Sep 20, 2025 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:26 CST

Monthly Maintenance - October 2025 Oct 18, 2025 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:26 CST

Monthly Maintenance - November 2025 Nov 15, 2025 02:30-04:30 CST

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:27 CST

Redox FHIR Sandbox Refresh Dec 1, 2025 08:00-16:00 CST

The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:37 CDT

Redox FHIR Sandbox Refresh Jun 1, 2026 08:00-16:00 CDT

The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:37 CDT

Redox FHIR Sandbox Refresh Dec 1, 2026 08:00-16:00 CST

The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:38 CDT
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025
Completed - The scheduled maintenance has been completed.
Mar 15, 04:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 02:30 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 10, 09:22 CST