All Systems Operational

About This Site

During planned maintenance or downtime, system availability may deviate from normal, but message flow through Redox shouldn’t be impacted. In the rare case of disruption, most messages will queue and be delivered after downtime since we don’t manually pause queues during maintenance.

You shouldn’t need to do anything since a Redoxer is always on call during and after the maintenance window to make sure traffic flow is normal. But if needed, you can proactively monitor your queues after downtime.

API ? Operational
Dashboard ? Operational
redoxengine.com ? Operational
Engine Core ? Operational
Data Models ? Operational
VPN ? Operational
Polling Operational
docs.redoxengine.com ? Operational
RLS Operational
90 days ago
100.0 % uptime
Today
Carequality Operational
90 days ago
100.0 % uptime
Today
ScienceIO ScienceIO API Operational
Hosting Operational
Hosting Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
Third Party Services Operational
Verato EMPI ? Operational
IMO Codeset Normalization ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Monthly Maintenance - August 2025 Aug 16, 2025 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:25 CST

Monthly Maintenance - September 2025 Sep 20, 2025 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:26 CST

Monthly Maintenance - October 2025 Oct 18, 2025 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:26 CST

Monthly Maintenance - November 2025 Nov 15, 2025 02:30-04:30 CST

We will be undergoing scheduled maintenance during this time.
Posted on Jan 10, 2025 - 09:27 CST

Redox FHIR Sandbox Refresh Dec 1, 2025 08:00-16:00 CST

The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:37 CDT

Redox FHIR Sandbox Refresh Jun 1, 2026 08:00-16:00 CDT

The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:37 CDT

Redox FHIR Sandbox Refresh Dec 1, 2026 08:00-16:00 CST

The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:38 CDT
Aug 14, 2025

No incidents reported today.

Aug 13, 2025

No incidents reported.

Aug 12, 2025
Resolved - This incident has been resolved.
Aug 12, 20:21 CDT
Monitoring - A fix has been implemented and we are starting to see logs gaining visibility again in the dashboard. We expect for the issue to be completely resolved within the half hour.
Aug 12, 20:18 CDT
Identified - Viewing logs in the dashboard is degraded. The actual processing of logs is unaffected.

The issue has been identified and a fix is currently being implemented.

Aug 12, 20:02 CDT
Aug 11, 2025
Resolved - This incident has been resolved.
Aug 11, 15:10 CDT
Identified - This has been identified and a fix is being implemented.
Aug 11, 14:46 CDT
Resolved - This incident has been resolved.
Aug 11, 14:20 CDT
Identified - A delay in FHIR.Scheduling data model from HL7 messages have observed to be delayed. A fix is being implemented.
Aug 11, 14:08 CDT
Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.