Delayed Dashboard message processing
Incident Report for Redox Engine
Resolved
This incident has been resolved.
Posted Jan 11, 2021 - 16:10 CST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 11, 2021 - 15:14 CST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 11, 2021 - 14:24 CST
Investigating
The RedoxEngine message processing has fallen behind starting around 2:00 PM Central. This is only impacting a subset of our customers who will be notified directly. Our team is currently investigating the cause and working on a solution.

If you have any additional questions, please notify us at support@redoxengine.com.
Posted Jan 11, 2021 - 14:23 CST
This incident affected: Engine Core.
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