All Systems Operational

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Redox Engine status page

API ? Operational
Dashboard ? Operational
redoxengine.com ? Operational
Engine Core ? Operational
Data Models ? Operational
Hosting Operational
Hosting Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
VPN ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jan 21, 2020

No incidents reported today.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Resolved - This incident has been resolved.
Jan 16, 12:00 CST
Monitoring - The fix was successfully applied. As of 5:30AM CST, all message/transmissions logs have been restored and are visibly within the dashboard. We will continue to monitor.
Jan 16, 06:20 CST
Update - We are continuing to work on a fix for this issue. We expect this issue to extend into the evening and do not have an ETA as of now.

Overall message traffic is unaffected.

If you have any additional questions, please notify us at support@redoxengine.com.
Jan 15, 16:53 CST
Update - We are continuing to work on a fix for this issue.
Jan 15, 15:16 CST
Identified - The issue has been identified and a fix is being implemented. Message logs are anywhere between 1-2 hours behind and Transmission logs are temporarily unavailable after 9AM ET. We will provide an update on their availability once the fix is fully implemented

Overall message traffic is unaffected.

If you have any additional questions, please notify us at support@redoxengine.com.
Jan 15, 11:38 CST
Investigating - The RedoxEngine message/transmission logs have fallen behind starting at 7:00 AM Central. Our team is currently investigating the cause and working on a solution.

Overall message traffic is unaffected.

If you have any additional questions, please notify us at support@redoxengine.com.
Jan 15, 07:55 CST
Jan 14, 2020
Resolved - This incident has been resolved.
Jan 14, 21:00 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 20:30 CST
Update - The fix is still in the process of being implemented; we will provide an update when it is complete.
Jan 14, 14:10 CST
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 11:36 CST
Investigating - The RedoxEngine message/transmission logs have fallen behind starting at 10:20 AM Central. Our team is currently investigating the cause and working on a solution.

Overall message traffic is unaffected.

If you have any additional questions, please notify us at support@redoxengine.com.
Jan 14, 10:48 CST
Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020
Completed - The scheduled maintenance has been completed.
Jan 11, 04:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 02:30 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 13, 17:11 CST
Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.