All Systems Operational

About This Site

During planned maintenance or downtime, system availability may deviate from normal, but message flow through Redox shouldn’t be impacted. In the rare case of disruption, most messages will queue and be delivered after downtime since we don’t manually pause queues during maintenance.

You shouldn’t need to do anything since a Redoxer is always on call during and after the maintenance window to make sure traffic flow is normal. But if needed, you can proactively monitor your queues after downtime.

Traffic Processing Operational
Logs (view/search) Operational
Alerting Operational
Dashboard Tools Operational
Platform API Operational
Developer Docs Operational
Hosting Operational
Hosting Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
Third Party Services Operational
Verato EMPI Operational
IMO Codeset Normalization Operational
Clinical Networks Operational
RLS Operational
Carequality Operational
CommonWell Operational
DirectTrust Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthly Maintenance - January 2026 Jan 17, 2026 02:30-04:30 CST

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:15 CST

Monthly Maintenance - February 2026 Feb 21, 2026 02:30-04:30 CST

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:17 CST

Monthly Maintenance - March 2026 Mar 21, 2026 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:17 CST

Monthly Maintenance - April 2026 Apr 18, 2026 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:18 CST

Monthly Maintenance - May 2026 May 16, 2026 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:19 CST

Redox FHIR Sandbox Refresh Jun 1, 2026 08:00-16:00 CDT

The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:37 CDT

Monthly Maintenance - June 2026 Jun 20, 2026 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:20 CST

Monthly Maintenance - July 2026 Jul 18, 2026 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:20 CST

Monthly Maintenance - August 2026 Aug 15, 2026 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:21 CST

Monthly Maintenance - September 2026 Sep 19, 2026 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:22 CST

Monthly Maintenance - October 2026 Oct 17, 2026 02:30-04:30 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:25 CST

Monthly Maintenance - November 2026 Nov 21, 2026 02:30-04:30 CST

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:26 CST

Redox FHIR Sandbox Refresh Dec 1, 2026 08:00-16:00 CST

The Redox FHIR Sandbox will be refreshed to it's original state. Any unique data created by customers in the Sandbox environment over the past 6 months will be removed. Customers may continue to create unique data on seeded test patients once the refresh is completed.
Posted on Jun 17, 2024 - 08:38 CDT

Monthly Maintenance - December 2026 Dec 19, 2026 02:30-04:30 CST

We will be undergoing scheduled maintenance during this time.
Posted on Nov 24, 2025 - 17:27 CST
Dec 22, 2025

No incidents reported today.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.